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From Phone, forwarding and reversing in a message.

While listening to a voice mail message and you choose reverse - it reverses just once maybe a second or two then it takes you all the way to the beginning. Forward then takes you to the end of the message. <br><br>This customer is a large Reality company that would like this feature to work like it does for VMO users. (Example: Someone leaves a phone number in the middle of a VM - they'd like to forward to it or reverse to it faster.) Is this possible? The site is running with build 2.4.5.73.<br><br>

3 REPLIES
Anonymous
N/A

Re: From Phone, forwarding and reversing in a message.

This is a bug that was fixed a while back, in 2.4.6 build 102 I think. There was some logic errors in handling the "jump big" vs. "jump small" stuff and you'd end up at teh begining/end of the file when you shouldn't. Definitely fixed in the latest 2.4.6 (or 3.x for that matter) builds available.


Jeff Lindborg
Unity Product Architect/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

Anonymous
N/A

Re: From Phone, forwarding and reversing in a message.

I will try to get the customer to upgrade. Was there a patch that would correct this in case they "drag their feet" on upgrading?

Anonymous
N/A

Re: From Phone, forwarding and reversing in a message.

No, this wasn't bundled into a hot fix, they'll need to upgrade.


Jeff Lindborg
Unity Technical Lead/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

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