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Functioning Unity 4.02 system broke after adding Off-box exchange to SAN.

We had a functioning Unity 4.02 system with failover that stopped working after the Exchange server was connected to a SAN. The errors that I'm getting are:

Manager service (AvCsMgr) failed to initialize the component manager.

and

AvCsMgr: Error retrieving version info from NT Registry. Check permissions of Unity service account. This could also indicate that there was a problem with Setup.

I have re-run the permissions wizard successfully to no avail.

Any ideas???

3 REPLIES
New Member

Re: Functioning Unity 4.02 system broke after adding Off-box exc

Need help, please....any ideas?

New Member

Re: Functioning Unity 4.02 system broke after adding Off-box exc

Problem solved. It appears that somehow some key registry entries disappeared. Luckily I had completed a Dirt backup the day before and had a good registry.

Cisco Employee

Re: Functioning Unity 4.02 system broke after adding Off-box exc

Thanks for following up. Any idea what waxed the registry keys? That's a little on the scary side...

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