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Fwd to CM DN

admin_2
Level 3
Level 3

Can Unity forward a call to a DN on CM without a subscriber account?<br><br><br><br>Brian Carscadden<br>SE Manager/Sr. System Engineer<br>CCNA, CCDA, CIPT, MCP<br>TransNet Corporation<br>908 253-0500

1 Reply 1

Not applicable

Unity can transfer a call to a DN on CallManager that does not have a corresponding Unity Subscriber account. However, there has to be some entity in Unity to get the transfer there. For instance, I want Unity to transfer a call to 5000, I don't need a Unity subscriber for 5000. Create a CallHandler with the DTMF ID of 5000 and set it to transfer.

Steve Olivier
Software Engineer
Cisco Systems

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