We are planning an IPT installatio for a small branch office. We will have 4-6 analog PSTN lines, one line assigned to each phone. The telco is offering a transfer feature on the lines, which would allow the receptionist to transfer calls to the other lines. The main number would then be free to receive another call, instead of being tied up as it would be if the transfer was made internally. Is there somehow to support this feature with our Cisco IPT implementation? Thanks.
Thanks for providing the information on CME. I'll try and make the issue a bit clearer... If we use CME or CMM to make the transfer, the analog line associated with the inbound call (from an off-net caller) will still be tied up. If we can somehow use the telco transfer to transfer the call to one of the other analog lines, then the original analog line (receptionist) would available for the next call.
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