FXO Error: Unknown EEPROM format!! 16

[smartnet]

I connected a site 1 to site 2 by VoIP. Site 1 can hear perfectly, but site 2 has delays, cuttings and decreasing of the sound.

The following msg appear at the logging:

%C1700-3-BAD_EEPROM_VERSION: The eeprom version field has an invalid entry (^P).

Somebody can help me ?

[smartnet]

In addition to the this message, I describe the final of the command show diag:

WIC Slot 2:

Dual FXO Voice Interface Card

Unknown EEPROM format!! 16

EEPROM format version 16

EEPROM contents (hex):

0x20: 10 0D 01 01 01 A0 C3 69 50 09 BF 01 00 00 00 00

0x30: A0 00 00 00 02 01 09 01 FF FF FF FF FF FF FF FF

[mschlenger]

Hi,

Sounds like you might have some bad hardware. I had a similar message on a totally different card, something along the lines of "couldn't load firmware".

If you have another router, toss the card in there and see if you get the same message. If you do, it's probably the card. If not, it's the router slot/Network module!