Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

G729 Codec with Unity 3.1.4

I have a Unity 3.1.4 system connected to a call manager using g729 regions for call manager and Unity. I have an Issue with outside calls everyonce in a while the voice mails are blank. What I was going to do was adjust the codec regions to g711. What I am looking to find out is how to change Unity back to g711 codec only.

1 REPLY
Cisco Employee

Re: G729 Codec with Unity 3.1.4

You can use the SetRecordFormat utility in the tools depot "audio management tools" section to set Unity's record format to 711... select "CCITT U-Law" which is the 711 codec.

119
Views
0
Helpful
1
Replies
CreatePlease login to create content