We have been having significant problems with a VG200 and transcoding. We are using centralized CM servers with centralized Unity and several remote sites. When callers from a G.729 region leave voice mails, sometimes the message is very garbled. It's not choppy like a QoS problem and we don't have any quality problems on site-to-site calls across the WAN. I also heard a report today of garbling with a conference call at a remote site, which also goes through the VG200. The problem has been consistent with both 12.1(5)YH1 and 12.1(5)YH2.
I've had a TAC case open for over a week but was just wondering if anybody else was experiencing similar problems?
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...