We have a client who is currently running Call Manager 3.0.8 with Unity 126.96.36.199. Their complaint is that sometimes when they retrieve their voicemail messages the voice quality is so bad - hazy, garbled, background noises - that it is impossible to listen to the message and make any sense out of it. Plus the unity prompts also start sounding garbled and hazy and voice quality is really bad. I have personally listened to some of these messages. What would cause this to happen. We are actually in the process of upgrading Call Manager to 3.1.1 and Unity to 188.8.131.52 plus the TSP to 3.0.2. You think the upgrades should fix the problem or is there something else that I should be investigating.<br><br>Thanks<br><br>Singh<br><br>
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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