Our VoIP network is developed with a CISCO gatekeeper (2600) and an INALP gateway.
Everything is working OK except for one thing: when a call is routed by the gatekeeper from our network to the PSTN through the gateway the calling number doesn't reach the gateway. The other way works fine, what makes me think that the problem comes from the gatekeeper.
That problem doesn't allow the calling DDI to be seen on our PSTN provider, making impossible to do the billing for each DDI.
Often times complex troubleshooting issues are best addressed in an interactive session with one of our trained technical assistance engineers. While other forum users may be able to help, its often difficult to do so for this type of issue.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...