11-01-2006 08:18 AM - edited 03-13-2019 03:38 PM
I need to find a way to configure a GDM in a CCM and Unity environment so that when a call come into the GDM, it is sent to its own mailbox, not an existing subscribers mailbox. I also need it to turn on the MWI for phone I define. Currently the GDM is configured to send messages to a distribution group of subscribers. The user doesn?t like this because the message is now in several peoples mailbox.
Is there a way to do this??
Thanks,
Chris
Solved! Go to Solution.
11-01-2006 10:10 AM
a. Create a CTI rp Cfwdall to VM
b. Create a subscriber for the GDM (already setup in exchange, import the ad user as a subscriber in Unity)
c. Set alternate MWI extensions that you want to define.
d. When the individual users who want to access this mailbox, hit messages button, hit * and sign in with the GDM extension and password.
HTH
Sankar
PS: please remember to rate posts!
11-01-2006 10:10 AM
a. Create a CTI rp Cfwdall to VM
b. Create a subscriber for the GDM (already setup in exchange, import the ad user as a subscriber in Unity)
c. Set alternate MWI extensions that you want to define.
d. When the individual users who want to access this mailbox, hit messages button, hit * and sign in with the GDM extension and password.
HTH
Sankar
PS: please remember to rate posts!
11-01-2006 10:41 AM
Sankar,
How do I set alternate MWI extensions?
Thanks,
Chris
11-01-2006 10:44 AM
Chris,
Under messages page, you have a text field (middle of the configuration page) that shows an X as the MWI extension. You click the "Add" button to add more extensions.
HTH
Sankar
PS: please rememeber to rate posts!
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