1) In the voicemail world there is something called a revert number, is there a way to enable this on Unity so when someone zeros out they get a directory listing or can enter another extension?<br> <br>2) Instead of User Templates in Unity is there a way to create / use a system template. They currently have Meridian Mail and they keys are different btw the 2 systems (Meridian /Unity) so to delete a message in Unity it's 3 and in Meridian mail it's 76. Is there a way to make the Unity prompts look / act like emulate this.<br> <br>3) What backup software is supported on Unity and CCM?<br><br>
For #1 are you talking about subscribers in their inbox hitting 0 and backing out or outside callers listening to the greeting of a subscriber hitting 0? In the case of an outside caller you can map the 0 key (or all the keys for that matter) to have any custom action you want you can map these to local area operator call handlers, go to the alpha directory, go to the opening greeting etc users can also just enter an extension directly when listening to a greeting if you wish (you can lock this down if you dont want that). If its a subscriber in their inbox checking messages the 0 is not mappable at this point.
#2 there is no generic custom key mapping ability in Unity. There are two basic mappings available the standard Unity maps and an Octel-like map (referred to as optional conversation 1 in the docs) but this wont be much like your Meridian mail system.
#3 any Exchange aware backup software can be used with Unity but Veritas is the only package fully tested and supported by TAC and the BU (i.e. well help you with problems you might run into with it). There is also a free backup package called DiRT (Disaster Recovery Tools) that will ships with Unity 3.1(3) and is available on AnswerMonkey.net for download for 3.1(1) and later. See the web site for more details on this guy.
yes, you'll need to get the SQL and Exchange plugins and if you want to do it while Unity is running you'll want the open file plug in.
You can use DiRT in combination with Veritas... some sites do this. You use Veritas to just backup the Exchange message store and use DiRT to get everything else (DiRT includes the SQL backup). Saves on the cost of a couple plugins for Veritas anyway... You can also use the built in backup for Win2K for the Exchange mailstore but it's pretty bad, I haven't had a whole lot of luck with it.
DiRT does have a message backup option but it's only for migration (it uses ExMerge) it's not really appropriate as a regular backup option for the mail store.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.