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New Member

Get call arrival time

Hi,

I need to get server local time when a call arrive into the IVR and store it into a variable because I need to compare this time with some datas stored into a database.

Is it possible to get this data without use the "time of day" tool?

Thanks

Daniele

2 REPLIES
Silver

Re: Get call arrival time

Guess, you can do this using a script to get the system time and store it in a variable and then use it.

New Member

Re: Get call arrival time

Hi,

thanks for your answer.

I would like to do it with a CRA tool (p.e. the "SET" tool) but I'm new with CRA so I didn't know what kind of script I need to use.

Daniele

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