Check if the Enterprise Data Subsystem is running. Are you trying to retrive ENT data before even accepting the call? What is that ED data which you are trying to get using this step(system defined / custom defined)? It appears as though you are trying to get data which is not configured in "Enterprise Configuration" in Desktop Administrator or trying to retrive enterprise data which is not present.
Cisco Desktop Administrator User's guide describes enterprise data configuration. Check out the following URL for the same...
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
[toc:faq]CUCM Database Replication is an area in which Cisco customers
and partners have asked for more in-depth training in being able to
properly assess a replication problem and potentially resolve an issue
without involving TAC. This document discusse...