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Get the Caller Name using JTAPI

For the incoming call, I am able to read the Caller ID using connection[0].getAddress(), but it gives me the phone number of the incoming call. Is there a way to get the Caller Name of the incoming call as well?

2 REPLIES

Re: Get the Caller Name using JTAPI

You get the caller name as shown on the phone's display by calling CiscoCall.getCurrentCallingPartyDisplayName

New Member

Re: Get the Caller Name using JTAPI

I will give it a shot. Thanks.

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