We just upgraded to CM 3.1.2c and and I'm running Unity 18.104.22.168 (tsp 3.0.4). <br><br>If I set the call transfer to release, when external callers hit the autoattendant and dial an extension, they hear silence while waiting instead of MOH. Called extension show 'external' as the calling party. We don't have caller-id setup yet, so the 'external' is normal.<br><br>If I set the call transfer type to supervised, the caller hears the MOH while holding, but the called party sees the calling party as 'Voice Mail' which is the description assigned to the CM VM port. I want them to see 'external' or the proper caller-id when our telco enables it.<br><br>Any ideas?<br><br>
In the release transfer case the caller is not placed on hold hence no MOH. The caller should be hearing ringback. If not, this is an issue between the gateway they are behind and CM. In the suppervised transfer case the caller is placed on hold while Unity intiates a new call. Since Unity is originating the new call the VM port description will be displayed. When Unity completes the transfer, the display should be updated.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...