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New Member

Global Directory Udating

In the Global Directory, we put users with IP extensions and also users with Non-IP phone numbers. This is so you can look anyone up in the directory and dial them automatically whether it is a 4 digit extension or a 10 digit phone number. We need to update this list because it fell way behind in updates.

Is there a way to export the Global Directory Listing from CCM? And can I bulk import the entries into the Global directory only? Is there something out there that can show me step by step instructions?


Re: Global Directory Udating


New Member

Re: Global Directory Udating

OK, found BAT. Have the file to make the csv. But I do not see where I can update the "Telephopne Number" of a user. I did the export and it does not seem to export the "Telephone Number" field in the Global Directory. I did a few tests and nothing changed the field I want to change. This is what I need to update in order to change the number that shows when looking a user up in the Corporate Directory. I am running BAT 5.0(2).

In the headers of the Update Users file it only allows for: UserID, Manager, Dept., User Device Profile, User Locale, Mac Address, Directory Number.

Directory number changes the "Primary Extension" field.

Do I need a newer BAT File (xls file)? My file is called BAT4SHEET.xls. If so where do I get this?

Any help?