In the Global Directory, we put users with IP extensions and also users with Non-IP phone numbers. This is so you can look anyone up in the directory and dial them automatically whether it is a 4 digit extension or a 10 digit phone number. We need to update this list because it fell way behind in updates.
Is there a way to export the Global Directory Listing from CCM? And can I bulk import the entries into the Global directory only? Is there something out there that can show me step by step instructions?
OK, found BAT. Have the file to make the csv. But I do not see where I can update the "Telephopne Number" of a user. I did the export and it does not seem to export the "Telephone Number" field in the Global Directory. I did a few tests and nothing changed the field I want to change. This is what I need to update in order to change the number that shows when looking a user up in the Corporate Directory. I am running BAT 5.0(2).
In the headers of the Update Users file it only allows for: UserID, Manager, Dept., User Device Profile, User Locale, Mac Address, Directory Number.
Directory number changes the "Primary Extension" field.
Do I need a newer BAT File (xls file)? My file is called BAT4SHEET.xls. If so where do I get this?
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