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Greeting cut off

I have a customer having problem at his remote sites when someone is forwared to a persons voice mail the greeting is cut off. The caller hears somthing like, leave a message at the tone.<br><br>

4 REPLIES
Anonymous
N/A

Re: Greeting cut off

Please provide some minimal system details such as Unity version, and switch integration type (if CallManager, TSP version and installed codecs).

Steve Olivier
Software Engineer
Cisco Systems

Anonymous
N/A

Re: Greeting cut off

It is a Call manager integration 3.0.9
Unity 2.4.6.102
I am having the customer check on the tsp drivers
codec g729


Anonymous
N/A

Re: Greeting cut off

The tsp version is 1.0.0.32

Anonymous
N/A

Re: Greeting cut off

I upgraded to unity 2.4.6.136 and tsp 1.0.0.36 it has worked fine since


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