Cisco has a great solution for you, it's called IPCC Express. Looks like what you're trying to do is create a queue and perhaps ask people to wait, someone will answer the phone eventually??!
I doubt you'll get the features you want using the hardware you have described above. Sounds like what you probably really want is one step away from creating a call center, in which cisco has positioned IPCC express as such. And that's why they won't create anything as you described above.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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