The default prompt set that comes with Unity are recorded a little loud based on default record volume for the Cisco phone equipment the original prompt set was leveled based on the Dialogic output defaults which are about 20dB higher than Ciscos phone and router equipment (although there is unfortunately no standard for output levels across all equipment so we kinda get squished in the middle sometimes). By default the playback level of all files is set lower and the record volume is bumped up a bit to try and compensate (these are the values you can twiddle with in the registry using WaveGain).
There are a set of prompts recorded about 20 dB quieter than the default set which should help even things out. You might consider installing those and then fiddling with WaveGain until the record/playback is even across the whole spectrum. Be sure to test outside callers coming in on a gateway or the like as well since the gateways have their own volume adjustment independent of us.
I tried to access the link you had listed-http:\\www-vdtl.cisco.com/rtp-evoice/unitysw.htm and it says link not found. Has anyone else had this issue. And do we know if there is another way to get the info.
They're supposed to expose that link to the world this week... I'll keep bugging the powers that be. I'll post a note out here about it when it's visible outside our network and problem make the post stick to the top of the sort order since this issue comes up so often.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...