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H.323 gateway not in "Available Devices" when creating Route Group

When creating a Route Group, in the "Available Devices" portion, all I can se is the Trunk (to Gatekeeper) and the IP Address for the H.323 gateway (to PSTN) is not in the list. Gateway is not using QSIG. Thanks in advance.

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Green

Re: H.323 gateway not in "Available Devices" when creating Route

DO you have that H323 Gateway already in a Route Pattern? If that is the case remove it from all Route Patterns so will be available in Route Group. (Create a dummy for use it in the mean time)

2 REPLIES
Green

Re: H.323 gateway not in "Available Devices" when creating Route

DO you have that H323 Gateway already in a Route Pattern? If that is the case remove it from all Route Patterns so will be available in Route Group. (Create a dummy for use it in the mean time)

New Member

Re: H.323 gateway not in "Available Devices" when creating Route

That was it. I have it in several Route Patterns. Thanks very much for the reply.

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