Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

H323 Gateway and Interface Dialer


I tried to configure the h323 gateway under the dialer interface, it is able to register itself to gatekeeper..but unable to make a call.........i can see it in the gatekeeper.....does it matter if i configure the dialer interface as h323 gateway,,,,,,,, ? is there anyone can help me to solve this problem ?



interface Dialer1

ip address negotiated

encapsulation ppp

dialer pool 1

dialer-group 1

ppp pap sent-username test1 password 7 00101615100A

h323-gateway voip interface

h323-gateway voip id LGAVoIPGk ipaddr xx.xx.xx.xx 1718

h323-gateway voip h323-id LGACustVoIP

h323-gateway voip tech-prefix 3000#

debug ras on gateway

voip_gw#csim sta 1176740016597818591

csim: called number = 1176740016597818591, loop count = 1 ping count = 0

csim err csimDisconnected recvd DISC cid(29)

csim: loop = 1, failed = 1

csim: call attempted = 1, setup failed = 1, tone failed = 0

voip_gw#h323chan_dgram_send:Sent UDP msg. Bytes sent: 193 to xx.xx.xx.xx:1719

May 13 14:30:48.045: RASLib::GW_RASSendARQ: ARQ (seq# 102) sent to xx.xx.xx.xx

May 13 14:30:48.057: h323chan_chn_process_read_socket

May 13 14:30:48.057: h323chan_chn_process_read_socket: fd (2) of type CONNECTED

has data

May 13 14:30:48.061: h323chan_chn_process_read_socket: h323chan accepted/connected

May 13 14:30:48.061: h323chan_dgram_recvdata:rcvd from [xx.xx.xx.xx:1719] on sock[2]

May 13 14:30:48.065: ARJ (seq# 102) rcvd


R8#sh gatek gw



Prefix: 117674#*

Zone LGAVoIPGk master gateway list:

yy.yy.yy.yy:1720 LGAVoIPGw

Prefix: 2000#*

Zone LGAVoIPGk master gateway list:

zz.zz.zz.zz:1720 BR2

Prefix: 3000#*

Zone LGAVoIPGk master gateway list:

nn.nn.nn.nn:1720 LGACustVoIP


zone local LGAVoIPGk xx.xx.xx.xx

accounting vsa

security token required-for all

no shutdown


Re: H323 Gateway and Interface Dialer

Often times complex troubleshooting issues are best addressed in an interactive session with one of our trained technical assistance engineers. While other forum users may be able to help, it’s often difficult to do so for this type of issue.

To utilize the resources at our Technical Assistance Center, please visit and to open a case with one of our TAC engineers, visit

If anyone else in the forum has some advice, please reply to this thread.

Thank you for posting.