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Hammer Call Analyzer?

Has anyone tried this product out? Are their similar Call Analyzers out that are cheaper?

1 REPLY
Hall of Fame Super Silver

Re: Hammer Call Analyzer?

I used it on a huge IVR/ACD implementaion, not with Cisco though. It is a great tool, but like you said very expensive. I loved the graphical scripting with Hammer CallMaster, made designing complex test scripts a breeze. I also used RADCOM, which was OK, on the version I used if you needed to customize scripts TCL scripting was used.

http://www.radcom.com/Products.aspx?BoneId=660&ObjId=-1&=&=&=&staticName1=&staticName2=

Hope this helps

Chris

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