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Have problem with Fax in AS5400HPX Voice Gateway

vdkhoa83csm
Level 1
Level 1

I've problem in my system.AS5400 Voicegateway.when I send fax from my system,it's ok.But when i receive fax from another number in out system,data in fax loss.about 1/2 data in paper loss.

-from my system to outside :ok

-from outside to my system: not good

please help me

2 Replies 2

vdkhoa83csm
Level 1
Level 1

Hi,

FYI, you can see the file configuration of AS5400. Please detect this issue to correct for my customers as soon as you can.

Thanks

Vo.

FYI,

Thanks

Vo.