HDV problem

[cto]

Hi All,We have 3640 with HDV-60-2E1,The problem is when our router is terminating a call it's can get only 6 channels or sometimes more 10 max...11 terminating call not heard in two directions(disconnect message is normal call clearing)we have 6X12 PVDM's installed in the HDV,the other problem is when we want originate the call from the router we

hear silence.Any ideas?

Sorry for the bad English

Thanks in Advance

[ciscomoderator]

Since there has been no response to your post, it appears to be either too complex or too rare an issue for other forum members to assist you. If you don't get a suitable response to your post, you may wish to review our resources at the online Technical Assistance Center (http://www.cisco.com/tac) or speak with a TAC engineer. You can open a TAC case online at http://www.cisco.com/tac/caseopen

If anyone else in the forum has some advice, please reply to this thread.

Thank you for posting.