Help needed using CiscoIPPhoneStatusFile

[sumana_vk1]

Can any one help??

<CiscoIPPhoneStatusFile>

<LocationX>3</LocationX>

<LocationY>2</LocationY>

<Width>106</Width>

<Height>21</Height>

<Depth>2</Depth>

<Text>abcdefgh</Text>

<URL>http://ccm/showImage/new.png</URL>

</CiscoIPPhoneStatusFile>

I'm trying to send this CiscoIPPhoneStatusFile to a Cisco 7970 phone. I have a 4.1.3 Call Manager and I'm using 7.0.2 load version. It does not that there is an error or anything. But simple doesn't display the image on the phone. The image size is 262 by 50 pixels.

If I remove the url and send it as a CiscoIPPhoneStatus object, then it display perfectly fine.

<CiscoIPPhoneStatus>

<LocationX>3</LocationX>

<LocationY>2</LocationY>

<Width>106</Width>

<Height>21</Height>

<Depth>2</Depth>

<Text>abcdefgh</Text>

</CiscoIPPhoneStatus>

Is there anything I need to set or check or am i doing anything wrong.

Any help would be really appreciated.

Sumana

[aaronw.ca]

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_programming_reference_guide_chapter09186a0080406727.html#wp1039723

The CiscoIPPhoneStatusFile does not specify the Width, Width, and Depth elements, which don't apply to the CiscoIPPhoneStatusFile element. Perhaps you were looking at the CiscoIPPhoneStatus element by mistake?

The 7970 supports 12-bit color depth on PNG images, so make sure your image conforms to that as well...