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Help not working

I have Unity 2.4.6 integrated with a Cisco Callmanager. I have done this integration now 3 times for three diffirent clients. On all these installations I have the problem that the help button on the admin and user pages of the browser interface does not work. I have the same problem in my lab installation<br><br>

2 REPLIES
Anonymous
N/A

Re: Help not working

What specific build of 2.4.6 are you running?

Anonymous
N/A

Re: Help not working

I also have this problem
when click online help - get "the page cannot be found"
this is only happening on lab setup (no other installs do this)- field help offers "?", but when click "?" get same message.

Callmanager is 3.1(2C) - recently upgraded from 3.0(11)
(note: help for unity didn't work when CCM was 3.0 either)
Unity is version 2.46(135)
everything else seems to work (all that has been tested)
(help files are under 3 directories (wwwroot\SAHelp\ENU\
AAFieldHelp, SAFieldHelp and SAPageHelp)
if I point IE - http://server/sahelp/enu/sapagehelp/aboutguide.htm
(for example) - brings up page

appears to be a pointer/link problem

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