HICOM Name transfer to IP Phones not correct

[j-lehmann]

Hello,

I have a question regarding the right debug /trace commands or a solution for the following problem. The environment for the problems are the following

HICOM<->QSIG trunk to <-> 2801 MGCP Gateway<-> Callmanager 4.1(3) SR1

The problem is a caller name transfer problem from the HICOM to the IP Phones. If a Hicom Phone call a IP Phone and the name from the Hicom user have a “ä, ö or ü” it was not displayed correctly on the IP Phone. Here are an example Schütze was dislayed as Sch]tze. I saw in the CCM trace Sch]tze but Id don’t now if the names comes already from the Hicom.

I need the right debug commands or traces to see if the name comes right or wrong via the qsig trunk.

Thx for help

Joerg

[a-vazquez]

Change the locale for the IP Phones to the appropriate language used by HiCom users.