01-29-2004 05:54 AM - edited 03-13-2019 03:34 AM
I have the following issue:
CM 3.3.3 in a big environment with gatekeeper, connection to a pbx with a VG and voip remote site. The CM users call the user on the pbx with their extension (Es. 61001). The CM append a prefix 22 to that number to direct the call to the gw zone. So the called number at the end is 2261001. The transation is done at the route pattern level with the add prefix command. The problem is that the user see the translation on the phone display (so they see 2261001) and they don't want it. They would like to see the original called number. Any suggestion??
Thanks a lot in advance
02-04-2004 07:55 AM
You can configure calling party transformation to mask the prefix 22 and just display the extension number. Check out the following document for more details. Understanding Calling Party Transform Settings
02-04-2004 12:30 PM
I need to translate and hide the called number, not the calling number. So, for example, I call 6001, the CM translate in 226001 and I want to see on the phone always 6001.
Thanks,
fAbio
02-08-2004 01:00 PM
If you do the translation under the router list instead of the route pattern, then the caller wont see the transformed number.
02-16-2004 02:18 AM
Perfect, I have tried it and works! Thanks a lot,
Fabio
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