CM 3.3.3 in a big environment with gatekeeper, connection to a pbx with a VG and voip remote site. The CM users call the user on the pbx with their extension (Es. 61001). The CM append a prefix 22 to that number to direct the call to the gw zone. So the called number at the end is 2261001. The transation is done at the route pattern level with the add prefix command. The problem is that the user see the translation on the phone display (so they see 2261001) and they don't want it. They would like to see the original called number. Any suggestion??
You can configure calling party transformation to mask the prefix 22 and just display the extension number. Check out the following document for more details. Understanding Calling Party Transform Settings
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...