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New Member

hide translated called number

I have the following issue:

CM 3.3.3 in a big environment with gatekeeper, connection to a pbx with a VG and voip remote site. The CM users call the user on the pbx with their extension (Es. 61001). The CM append a prefix 22 to that number to direct the call to the gw zone. So the called number at the end is 2261001. The transation is done at the route pattern level with the add prefix command. The problem is that the user see the translation on the phone display (so they see 2261001) and they don't want it. They would like to see the original called number. Any suggestion??

Thanks a lot in advance

4 REPLIES
Silver

Re: hide translated called number

You can configure calling party transformation to mask the prefix 22 and just display the extension number. Check out the following document for more details. Understanding Calling Party Transform Settings

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00800c4a1c.html#93185

New Member

Re: hide translated called number

I need to translate and hide the called number, not the calling number. So, for example, I call 6001, the CM translate in 226001 and I want to see on the phone always 6001.

Thanks,

fAbio

New Member

Re: hide translated called number

If you do the translation under the router list instead of the route pattern, then the caller wont see the transformed number.

New Member

Re: hide translated called number

Perfect, I have tried it and works! Thanks a lot,

Fabio

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