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Hiding Called or Calling Number

Hi all,

Two scenarios:

#1

User dials a hunt group number, the hunt group maps it to the first free HG member, and their number appears on the CallING phone. I don't want the individual HG member's number to appear there, I just want the hunt group DN to be disaplayed. Is that possible?

#2

A user in a Support Desk wants to phone an individual user but wants to keep their CLID hidden. Any way that you're aware of?

Extra praise for people who can answer both. ;o)

Thanks,

Stu

1 REPLY
Silver

Re: Hiding Called or Calling Number

The way that you can turn off caller ID when making outbound calls is to set the Presentation bit on the gateway to "restricted". Doing this will tell the Central Office switch not to send the calling party number ID. To set this go to Device->Gateway->Find and then select your gateway. Scroll down to Presentation Bit and select Restricted. Update and then Reset the gateway.

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