I have a Unity 2.4.6 with Exchange 5.5 running. In our office we have a few people using the same phone and a single PC. In exchange we create an account in Exchange for these people so when voicemail come in it appears on Outlook. However, this account needs to be hidden from Exchange address book so people don't send email to this account. The problem is when this account is hidden the MWI does not work properly. (For example there may be new messages but the light is not on and when message is deleted the light does not turn off). Any patch for this problem?
Unity 3.x handles hidden recipients by default, however some builds of 2.4.6 require a registry edit for this to work properly. You also need Exchange 55 SP3 or later I think... You can go ahead and download the latest version of the Advanced Settings Tool from AnswerMonkey here:
run it and select the "Show Hidden Subscribers" and "show Hidden Distribution List" options on the left. If you set them both to 1 and restart Unity you should be good to go.
That said, if these keys were not set and you hide a user in the address book, you'd be seeing more problems than just the MWI working (i.e. they wouldn't show up in the SA after a while)... so I'm not entirely sure this is your problem but it's worth checking.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...