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New Member

High CPU Utilization

Hi guys,

The CPU Utilization on my Unity Server is going through thre roof!! Every five seconds or so, it hits 100%. When I check the processes running, I see that a variety of Av services have high utilization (AvGaenSvr, Avttssvr, AvDSGlobalCatalog, AvRepDirSvrSvc). Occassionally, The system idle process also goes way up.

Any suggestions? I am using Unity 3.1 (3). Unity is running on WIn 2k Server SP2. Exchange 2000 SP2 on Win 2k Server SP2.

6 REPLIES
Cisco Employee

Re: High CPU Utilization

kill and disable the AvGaenSvr service... there are a couple open bugs against this guy getting into a tight loop...

New Member

Re: High CPU Utilization

I have done that, but the problem still persists. The System Idle process now seems to be the main hog of CPU bandwidth.

New Member

Re: High CPU Utilization

System Idle isn't a process, it's how much of the system is sitting idle. If it's at 100%, the system is completely idle, meaning it's not doing anything.

New Member

Re: High CPU Utilization

Oh, thanks for educating me. However, if that is the case, why then does the performance monitor keep telling me that I have 100% utilization every five seconds or so. I noticed that on occassion, I have three Av Services running at about 30% or more. These services are the ones that relate with AD and the GC.

Is there a reason for this?

Cisco Employee

Re: High CPU Utilization

No specific answer for your question (sorry) but this tech tip has info on the different services and what they are use for with Unity 3.x:

http://www.cisco.com/warp/customer/788/AVVID/unity-services.html

Jami

New Member

Re: High CPU Utilization

Hi Adelou,

Have you solved the High CPU Utilization? We installed a Unity Server yerterday, and now get the same question as you met. Any advice?

Thanks

David

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