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New Member

Historical reports failed to login to database ask your administrator

I and other users are getting this error when trying to access Historical Reports. Any help would be great.

Regards, Chet

4 REPLIES
New Member

Re: Historical reports failed to login to database ask your admi

Issue resolved, Had to change hrcConfig.ini file after addition of Wall board in IPCC.

Award points to me.

New Member

Re: Historical reports failed to login to database ask your admi

Hi

Please could you tell me what changes you made. I've got the same issue!

New Member

Re: Historical reports failed to login to database ask your admi

The hrcConfig.ini file is located under C:Program Fles\Cisco CRS Historical Reports. Back up origional + rename on each users local drive and make edits to the AUTH value (Should = 1)

[CRA_DATABASE]

DRIVER=SQL Server

SERVER=10.1.103.68\CRSSQL

DATABASE=db_cra

AUTH=1

NETWORK=dbmssocn

PORT=4433

UID=db_cra

;AUTH specifies the authentication mode to use while connecting to the database.

;Use one of the following values:

;1 - Windows NT Authentication

;2 - Mixed Mode Authentication

AUTH=1

New Member

Re: Historical reports failed to login to database ask your admi

Thanks - this resolved my issue. I just rated your post.

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