When a call is transferred to a phone and the user is already on another line, is it possible to configure it so the caller hears hold music rather than hearing the ringing while waiting for the user to answer? Ultimately, if the user doesnt pickup the new call in time, it still should go to voicemail. We are user Call Manager Express 3.3. Hope this is descriptive enough, I am very new to CME.
No, while the user puts the caller on hold that invokes the Network hold music, but as soon as he transfers the call the phone play the local tone (candance is defined by country), i belive it is the ringtones.xml file or something of that nature that has these stored and these are numeric entries as oppose to references to .au files.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.