Hold, Transfer and other functions unavailable to end-user
A short description of the setup:
One centralized CCM Cluster (4.1.3)
All locations are set to use g711 internally and across WAN.
Now to the problem at hand:
External Calls to any phone in a remote office (this office has it's own 2800 GW, and PRI) is impossible to put on hold, transfer or anything other than terminat. If the user presses "hold" the connection is partially lost. The caller and called party can no longer talk/hear each other. The call is still "active" in the phone display, but the only thing to do is to end the call (At which point the called party releases the call, but the gw does not release the incoming call until 10 seconds later).
I see the "error": StationCdpc - ERROR active10: hold rejection|
But have no idea why, and what to do with it. And why does this error cause a "freeze" to the call in progress? The call is "lost", and terminating is the only solution.
The really strange part is this:
The situation described above is true for all external call to this one location if the the call in progress has lasted 3 minutes+++. If a call in progress is less than 3 minutes old, all functions are operational as the should be. Internal calls to the same location do not behave as described above. Nor any external call to any other location (centralized or remote).
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
You have reached the Cisco Logistics Support Center.. To Check Status of your RMA, visit Product Returns & Replacements (RMA).
Need help? Contact us by Phone or Email.
Phone: 1800 553 2447 Option 4