cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
385
Views
0
Helpful
3
Replies

holiday greeting and after hour greeting

admin_2
Level 3
Level 3

As scott told me I can add holiday under system>holiday and then unity will automatically use after hour greeting to be as holiday greeting. My question is : Is the greeting I heard will be exactly same as after hour greeting or it will add one more line like " our office is close to observe the statutory holiday." Becasue my customer's holiday greeting has this extra line. If it is then I don't have to use alternate greeting to be as holiday greeting.Thanks.<br><br>

3 Replies 3

Not applicable

By default with 2.4.6, it will just play the normal Closed Greeting. If you want to say "happy holidays, we are closed" switch to alternate for that holiday period, then disable it when the holiday is over.

Scott Morgan
Cisco Systems TAC

Not applicable

Thanks a lot. What's the new in Unity3.xx of holiday? Is that same or there is a specific holiday handler?

Not applicable

From what I can tell by looking at the docs and SA, it's still the same underlying system.



Scott Morgan
Cisco Systems TAC