Scott: Does that mean: after I add the holiday under syetem>holiday, unity will use the closed greeting automatically? Will it automatically add some in the closed greeting? For example: My customer has a requirement as follows: Business hours: Thank you for calling Nestle Canada. If you know the extension... After hours: Thanks you for calling Nestle Canada. Our office hours are from 8:00am to 5:00pm Monday to Friday. If you know the extension... Holiday: Thank you for calling Nestle Canada. Our office is closed to observe the statutory holiday. If you know the extension... Of course no doubt I'll record the after hour greeing into Unity. My question is: It seems the after hour greeting is almost same as the holiday. The only difference is "Our office is closed to observe the statutory holiday", is this the one which unity will automatically add into closed hour greeting during holiday? In other words, in my customer case do I need to use alternate greeting? Thanks a lot
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...