08-21-2003 10:12 PM - edited 03-13-2019 01:17 AM
Hello,
anyone an idea on the following problem :
when doing a phone reset, it sometimes happen (random) that some phone cannot use :
1) the 'I' button
2) corporate directory selection
3) ip phone services
When trying to use these functions, the phone indicates "host not found".
When trying a reset with **#**, the phone still has got the problem, however, when unpluggen the device and replugging it, it works.
Thanks for any help.
08-25-2003 11:53 PM
Sounds very much like DNS issues.
Try using just the IP address and see if the problem disappears.
Cheers
Matt
08-26-2003 04:57 AM
We are using the ip address ...
Txs
Dirk
08-27-2003 06:45 AM
I remember there being some mention of issues with the URL entries. Here's the only bug that i have at hand:
CSCdw01273
Directory button displays host not found when a URL is wrong.
08-28-2003 05:53 AM
Hi,
we do experience exactly the same issue. Also looking for solution.
I have the same feeling that the problem is with DNS, but, it's not on all phones!
Would say, there is a bug in the phone firmware/CCM
yea, we are using CCM 3.3.2
Jan
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