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Hotline feature with IP Phones and CCM

is it possible to have an IP phone automatically call a fixed number after a user lifts the phone, something similar to a hotline feature?

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Silver

Re: Hotline feature with IP Phones and CCM

This is also known as a PLAR (private line automatic ringdown). The easiest way to accomplish this is to do the following:

1) Create a partition called PLAR_To_Destination

2) Create a blank translation with the called party transform mask to be the destination you want. Place the translation in the partition you just created above. Assign the appropriate calling search space to the translation so it can call the number you want.

3) Create a calling search space that contains the partition you created above.

4) Assign the calling search space to the line you want to enable as your PLAR.

Let us know how it goes.

Lelio

Please remember to rate posts if they help.

Hall of Fame Super Red

Re: Hotline feature with IP Phones and CCM

Hi Mohamed,

Just to add a note to Lelio's good info, here is a good config guide that shows the step by step to setting Hotdial up;

Hotdial on IP Phones with CallManager Configuration Example

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_example09186a0080232b9f.shtml#intro

Hope this helps!

Rob

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