Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Users might experience few discrepancies in Search results. We are working on this on our side. We apologize for the inconvenience it may have caused.
New Member

how can user edit call handler message?

woops, posted in the wrong category...

I have a little IVR that transfers to specific people or gives information on events depending on what number they press.

This IVR was created using call handlers. My question is, since I don't personally record the geetings, how can I give the ability to record new messages when they have to be changed? Ideally, I'd like them to be able to login to a webpage and use the media control like you can for your personal mailbox.

Using Cisco Unity 4.0 Build 4.0(4) SR 1

TIA

1 REPLY
Hall of Fame Super Silver

Re: how can user edit call handler message?

You can give the subsciber access to "Greeting Administrator" call handler, or give this call handler a DN and have them call it. In order to be able to re-record that greeting that subsciber needs to be an owner of the call handler we wants to re-record greeting for.

HTH

Chris

120
Views
0
Helpful
1
Replies
CreatePlease to create content