We are running CM 3.1 4(b) and are using this in conjunction with ARC Console(a reception console) . ARC communicates/monitors and controls a number (150 in our case) of the CTI ports on CallManager. It would be extreemely useful to monitor which ports were be actually used by ARC Console (had calls on them) and which were just idle.
Does anyone know of any applications that can do this ?
Also what is the CTI port weighting for CM 3.14 (b)??
The perfect scenario would be if we could create a graph of the CTI port usage over a period of a day .
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...