I am not sure if it is a bug but even when all sources have been turned off you can still get MOH. This varies from one CCM build to another. One way for sure get rid of it is to delete the MOH servers. They can be added back very easy when needed.
What a pain. For anyone looking this up, I've gotten a half dozen ways to do this, none of which entirely work, all of which pertain to a CCM configuration that is different than mine. It also varies (including menu options) from version to version.
At present, the best solution that I have is to go into the MOH server configuration and set the "RUN FLAG" to "NO" on all of them. The only issue I have at present is that there is no "on-hold beep" for off-switch calls, but at least the awful rendition of "What Child is This, and Why are they playing it on my Phone?" is gone.
Definitive answer! Delete the Audio Source, -OR- set the RUN FLAG to "NO", -OR- delete the MOH servers. Any of the above works. You can also clear flags on a device-by-device basis.
My problem was I did not get the "On Hold Tone". This is set under Service Parameters>Cisco CallManager>ToneOnHold, and must be set to a value greater than 5 (seconds). It was set to 0, which left the on hold listener with dead air. I set mine to 180, which sends three beeps when hold is initiated, and another beep every 180 seconds.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
[toc:faq]CUCM Database Replication is an area in which Cisco customers
and partners have asked for more in-depth training in being able to
properly assess a replication problem and potentially resolve an issue
without involving TAC. This document discusse...