Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

How licensing works

I need more explainations about licensing for agents and supervisors with CRS 3.0.

When a customer buy 10 agents license, can I programmed and installed

15 agents but only 10 would be able to log-in in the same time or do I

have to programmed a maximum of 10 agents in the Call Manager and

CRS.

2 REPLIES
Bronze

Re: How licensing works

You can program in more. As the Client Agent Desktop (CAD) loads up, it authenticates to the CRS server to make sure that a license is available.

Rick

New Member

Re: How licensing works

Is there a way I can release a license and make another person use it.

Thanks

Anu

124
Views
0
Helpful
2
Replies
CreatePlease to create content