Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

how recovery the ivr admin since ccm lost conection to ldap?

I have a ccm 6.0 and is using ldap, since ccm lost conection to ldap I can't access to ipcc via web. it seem to lose the users, I have restored the ccm conection to ldap so How can recovery the ipcc admin.

2 REPLIES
Silver

Re: how recovery the ivr admin since ccm lost conection to ldap?

You have to create CCM user with the same name as previous CRS administrator. I had this issue, but my user was not deleted, but just marked as inactive for deletion. I recreated it before it was deleted from CUCM.

--

regards,

PK

New Member

Re: how recovery the ivr admin since ccm lost conection to ldap?

In fact I just integreted to ldap again and user ivr administrator is shown again on ccm but I can't access to ivr administration with that user is there a way to recover the ivr administration?

thanks

105
Views
0
Helpful
2
Replies