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How to a new user as supervisor

Hi

I an new to this application how can i add a new user as supervisor.

thanks

Sridhar

1 REPLY
Bronze

Re: How to a new user as supervisor

Hi,

Assuming its a CRS, You need to open the AppAdmin page .. http://servername/appadmin, after logging in go to Tools > User Maintenance

There you can see all the users you have created in call manager. Select the group as Supervisor and move the user from CMUSers group to the Administrator/Supervisor section.

Thats all you need to give supervisor rights to a user.

Let me know if you are using IPCC Enterprise.

The documentation at cisco site are quite good even for first time users.

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