How to change administrator password of callmanager

[scottiptel]

I have 3.1(4b) Install on two servers one as PUb and another SUB. How I can change an administrator(ccmadmin) password. Do I need to change the sql passwords also once I change the password of administrator from admin tool.

[cchajii]

there a procedure to change the ccmadmin password and sql password in the cisco documentation delivered with the product.

you can change ccmadmin password independantly of sql password.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_installation_guide09186a00800b6342.html#xtocid14

[gstegmann]

hello .

if you have installed the callmanagers into a workgroup-environment ( default ), then the ccmadmin-accounts are local accounts on the callmanager servers. each one of them will have its own ccmadmin-account.

you can easily change them in the local computer-management application, on each of the servers. HOW: right-click on the Computer-symbol on the desktop -> click on "manage" -> open 'local users and groups', then "users"-tree->right click on user -> set password ... voila

but be careful : you will have to enter the new password

a) for the user itself

b) for all of the nt-services that use this account, on the PUB _and_ on the SUB.

also you should try if all of the modified services can still be started ( stop and restart, but try this during a scheduled service-interval ) . if not, you will have problems when the server reboots the next time.

greetings, gerhard

[scottiptel]

Thanks,

I have workgroup environment. I could not see any ccmadmin user. I have administrator user. Is the same as ccmadmin.

[ranjanik]

Yes. The user that you use to log in to the CCM admin page is the ccmadmin user mentioned in the document. So in you case , I guess that the Administrator is the ccmadmin user.

Thanks

Ranjani