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New Member

How to change default auto attendant script?

Hi,

I have a call manager 3.3 with Extended services ver 3.1 and I want to know how can I change the auto attendant script. The default script has only two option press 1 if the caller know the extension and press 2 for the name. The CD given to me by cisco has no editor included and we want to change the default script. Is there any other way to edit the script or change the option?

Thanks,

Andy

2 REPLIES
Cisco Employee

Re: How to change default auto attendant script?

Hi Andy,

I believe you might be able to find some help on the attached URL..

http://www.cisco.com/en/US/products/svcs/ps3034/ps5408/ps5418/serv_home.html

Regards,

ketan

New Member

Re: How to change default auto attendant script?

Thanks ketan,

But the link that you gave is a cisco developer program. Is there any other option? Or any other script editor that I may use to solve the problem. I'm only upgrade my client call manager from 3.1.3a to 3.3, and the company could not invest again for the auto attendant. What is the purpose of the extended services coming from cisco if we can't use it for the benefit of our client?

Thanks

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