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Community Member

How to choose the partition for outside incoming calls ?

Hi,

I have CCM 3.3.3, we are using different partition (let's say A, B and C) in one cluster. whithin each of our partitio, we use the same DN (5858) so that depending the partition where the caller is from, the good phone rings.

We have a problem for outside incoming calls.

For this calls I would like the 5858 of B partition to ring instead of A partition. How can I do thaht ?

Thanks

1 REPLY
Community Member

Re: How to choose the partition for outside incoming calls ?

You can control this by setting the CSS on the gateway properly, either by only putting the partions you want it to call or by setting the order. So, if the gateway needs to call A, B and C, but you want it to ring 5858 in B, put B first in the CSS list.

Mike

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