07-25-2003 10:22 AM - edited 03-13-2019 12:54 AM
Hi,
Does anybody knows how to connect to the extension number using tapi, for example, if I need to dail 416-5555555 ext.111, after I connected to 416-5555555, what tapi methods should I use in order to connect to extension 111? and How?
Thanks
kevin
07-25-2003 11:09 AM
The 111 is not a DID, which means you cannot directly dial it. You will have to go through an auto-attendant or a receptionist to get to that number. And because you can't know, based on what you have, if they have a human receptionist or an automated system (let alone what system it is), you can't include the extension into the dialer.
07-25-2003 12:32 PM
Yeah, I know, but my case is that, I know the number has no receptionist and I want to connect a extension number, lets say 111 again. What tapi methods should I use to make it? (linedial?)and How?
Thanks
kevin
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide