Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

How to connect to extension number?

Hi,

Does anybody knows how to connect to the extension number using tapi, for example, if I need to dail 416-5555555 ext.111, after I connected to 416-5555555, what tapi methods should I use in order to connect to extension 111? and How?

Thanks

kevin

2 REPLIES
Community Member

Re: How to connect to extension number?

The 111 is not a DID, which means you cannot directly dial it. You will have to go through an auto-attendant or a receptionist to get to that number. And because you can't know, based on what you have, if they have a human receptionist or an automated system (let alone what system it is), you can't include the extension into the dialer.

Community Member

Re: How to connect to extension number?

Yeah, I know, but my case is that, I know the number has no receptionist and I want to connect a extension number, lets say 111 again. What tapi methods should I use to make it? (linedial?)and How?

Thanks

kevin

117
Views
0
Helpful
2
Replies
CreatePlease to create content