I have 2 ata 186's that I have upgraded to v215. When I tested them in my office, they worked just fine. When I took them to the customer site, they were able to grab an ip address but wouldn't give me dialtone, nor would they auto register with callmanager. I'm wondering if there is a way to wipe the config back to factory settings.
Did you try manually configure them either by IVR/Web ? Did the customer have proper TFTP server config and was the ATA able to reach it.
When the ATA 186 is powered up it contacts the Trivial File Transfer Protocol (TFTP) server for a specific profile to download. The ATA 186 has internal local nonvolatile cache of the profile so that if the TFTP server is not reachable after three attempts, it continues its normal operation using its own locally-cached profile from the previous configuration ( which would be the one it had when you tested at office ). A TFTP server needs to host a profile (configuration) for each ATA 186.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...